Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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D684ie
Newbie

Weather channel not logging in

Weather channel app was working. Then one day it made me log in again. After putting in my credentials it took me back to sign in screen. Credentials are correct - used them to sign in on computer.  Even changed password @ Weather Channel.com. Uninstall app - restart Roku - reinstall app - same thing.

It's cool that this is a App thing and Roku can't fix the app. But WHO do I contact then, specifically please (email/phone #)

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3 REPLIES 3
makaiguy
Community Streaming Expert

Re: Weather channel not logging in

From within the app, see if you can log out, then log back with your desired credentials.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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renojim
Community Streaming Expert

Re: Weather channel not logging in

"For help with The Weather Channel TV App, please email: help@streamtwc.com"

https://streamtwc.com/help

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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JodyC
Newbie

Re: Weather channel not logging in

I have the exact same issue.  Help from TWC told me to clear cache and make sure app and roku were updated.  Still doesn't work.  They have no timeline to when it will be fixed. 

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