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Weather channel not logging in
Weather channel app was working. Then one day it made me log in again. After putting in my credentials it took me back to sign in screen. Credentials are correct - used them to sign in on computer. Even changed password @ Weather Channel.com. Uninstall app - restart Roku - reinstall app - same thing.
It's cool that this is a App thing and Roku can't fix the app. But WHO do I contact then, specifically please (email/phone #)
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Re: Weather channel not logging in
From within the app, see if you can log out, then log back with your desired credentials.
I am not a Roku employee, only a user like you. Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".
Ultra 4850 | Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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Re: Weather channel not logging in
"For help with The Weather Channel TV App, please email: help@streamtwc.com"
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: Weather channel not logging in
I have the exact same issue. Help from TWC told me to clear cache and make sure app and roku were updated. Still doesn't work. They have no timeline to when it will be fixed.