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eestroud99
Channel Surfer

WPTV showing the wrong app

The WPTV app has changed from what it was when we down loaded it.  It was an app by Wanderlust Productions TV that streamed movies about God but now it shows Wanderlust TV that is about yoga and health.

 

This is what it supposed to be..

https://channelstore.roku.com/en-ot/details/a745b13a8e5f6050c7528953ef7c2fda/wp-tv

Developed by:
Wanderlust Productions, LLC

WP TV is the new streaming service from WP Films and filmmaker Darren Wilson. For the first time, you can now have easy access to the vast library of WP Films movies, Deluxe content, TV shows, specials, as well as exclusive content that is only available for WP TV subscribers. It is also the single best way for you to support WP’s mission to advance God’s kingdom around the world through media.

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8 REPLIES 8
renojim
Community Streaming Expert

Re: WPTV showing the wrong app

@eestroud99, where are you located?  If you're in the U.S, I think you're looking for this:

https://channelstore.roku.com/details/a745b13a8e5f6050c7528953ef7c2fda/wp-tv

Roku Community Streaming Expert

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eestroud99
Channel Surfer

Re: WPTV showing the wrong app

This is the channel  that pulls up instead of WPTV

Wanderlust TV
Developed by:
Wanderlust

The Wanderlust yoga experience comes to you: Expert teachers, signature classes, DJ-mixed soundtracks, and inspiring locations. Roll out your mat and choose from our broad catalog of premium yoga and meditation ...

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eestroud99
Channel Surfer

Re: WPTV showing the wrong app

That is what its supposed to show, but clicking on the WPTV app is directing it to the Wanderlust TV app

https://channelstore.roku.com/details/2a99771cad3378bba404d0decdc7bfcf/wanderlust-tv

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makaiguy
Community Streaming Expert

Re: WPTV showing the wrong app

Have you tried removing your current channel app, then installing the one you want from within the Channel Store?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
eestroud99
Channel Surfer

Re: WPTV showing the wrong app

Yes I tried that ..  

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renojim
Community Streaming Expert

Re: WPTV showing the wrong app

@eestroud99, just to be clear, if you click on this link it redirects to the Yoga app?  If so, try opening it in a private/incognito browser window and I'll ask again, where are you located?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

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eestroud99
Channel Surfer

Re: WPTV showing the wrong app

When I click the WPTV app in roku it pulls up the yoga channel

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makaiguy
Community Streaming Expert

Re: WPTV showing the wrong app

@eestroud99-

Just for you, I installed the WP TV app.  It's description in the Channel Store was indeed:

WP TV is the new streaming service from WP Films and filmmaker Darren Wilson. For the first time, you can now have easy access to the vast library of WP Films movies, Deluxe content, TV shows, specials, as well as exclusive content that is only available for WP TV subscribers. It is also the single best way for you to support WP’s mission to advance God’s kingdom around the world through media.

But when I try to run the channel I confirm it goes to WanderlustTV, the yoga channel you describe.

Both channels are developed by Wanderlust Productions

I have sent the following message to them via the contact us link on the Wanderlust website:

RE your apps on Roku:

When your WP TV is installed on Roku, when chosen it does not load WP TV.   Instead it loads another of your channels, Wanderlust TV.

Please update your WP TV app on Roku to correct this.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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