Channels & viewing

[Sreudianflip]

just finished watching season one which was pretty interesting. But as I started to watch the first episode of season two I realize something was off the The voice audio between the different characters in the opening scenes of this first episode of the second season is muted completely or like a whisper. I have played with the audio settings, both on the television and on the Roku remote to no avail. I may decide to get AMC plus through the television if the AMC plus on Roku channel can’t fix this.

[RokuJharra-Q]

Hi, @Sreudianflip 

We appreciate you for joining the Roku Community.

Thank you for informing us about the issue with AMC+ on the Roku channel. We are here to assist you with this matter.

We have forwarded your concern to the appropriate team at Roku for further investigation. Once we receive additional information from them, we will update this community thread.

In the meantime, we hope for your patience and understanding as we work on this.

Thanks,
Jharra

[Sreudianflip]

The audio on tea with Dame seems to be OK now(It originally was just as bad as the episode one of season two of Dirk gently.

But Dirk gently season two episode one is still muting the audio track of the speaking actors. All the other episodes seem to be working fine.

[RokuJharra-Q]

Thank you for keeping us informed, @Sreudianflip.

We truly appreciate the additional information you've provided. We have forwarded this to the relevant team for review.

Your cooperation is greatly valued.

Thanks,
Jharra

[Sreudianflip]

wow. Now it’s season two episode seven and the same problem is occurring with the voice audio being muted. I hope you guys fix these Stream problems. But until you do, I think I’m just gonna cancel my AMC plus on Roku.

[RokuJharra-Q]

Hi Community Users,

Thank you for keeping us informed about the content issue with Dirk Gently Season 2 on AMC+ via the Roku Channel.

We appreciate the additional information you have provided, and we have forwarded it to the relevant team for review.

Your cooperation is greatly valued.

Thanks,
The Roku Community Team