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Rwhebert
Newbie

Keeps disconnecting from streaming channels

This system is garbage!!!! I am having to do a full factory reset about once a week.  And it’s NOT my internet.  I have downloads of 450-600 depending on time of day.  When I disconnect t your **bleep** system my LG streams just fine.  Got any solutions?

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2 REPLIES 2
RokuJharra-Q
Community Moderator
Community Moderator

Re: Keeps disconnecting from streaming channels

Hi, @Rwhebert! Welcome to the Roku Community!

Thank you for contacting us. We appreciate your engagement and would like to assist you in resolving the issue you’ve encountered with your Roku device.

Could you please provide us with some additional details to help us better understand your situation? Specifically, what issue are you experiencing, and which Roku device do you have? If your device is disconnecting frequently, it would be helpful to know if there are any error codes displayed. Additionally, is this issue occurring with a particular channel? Lastly, we’d love to hear about any troubleshooting steps you have already attempted.

Your cooperation will help us assist you more effectively!

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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HDMIGuy
Roku Guru

Re: Keeps disconnecting from streaming channels

@Rwhebert If you really want a "Solution" you will need to provide accurate information about your system.  If you just want to rant you are on the correct path.  Why would you have to disconnect your "bleep system" whatever it is you stream on your LG TV?  

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