Channels & viewing

[kaylacorkery]

My Roku tv started showing vertical lines in the screen, my question is, can this be fixed as I’m past warranty and willing to pay. Please let me know 

[RokuERey]

Hi @kaylacorkery,

Greetings from the Roku Community!

Thanks for your report about this issue. We'd like to know what Roku TV is. Is this a Roku-branded TV, or a Roku-partnered TV such as TCL, Hisense, RCA, etc?

In addition, how long have you been using his TV?

We'll anticipate your response!

Thanks,
Rey

[kaylacorkery]

It’s a Roku Westinghouse had it for about 2 years now!

[RokuCarly · Accepted solution]

Thanks for the added information, @kaylacorkery!

This is acknowledged and once again, we sincerely apologize for any inconvenience this may have caused you. 

In this case, since we only support the software operating system of your Westinghouse Roku TV, it is highly suggested to directly raise your concern to the manufacturer themselves as they will be the ones who can further assist you with this. 

You can reach them here: Westinghouse Official Support page

We hope you get everything sorted out soon and appreciate you bearing with us in the meantime. 

Best regards,
Carly