Channels & viewing

[dasmiles]

Using Roku Pro Sound Bar and streaming from the Paramount Plus App I am unable to turn on closed captions. Setting is set to “all the time “ but no words are projected on the screen.

[RokuEuniceL · Accepted solution]

Hi @dasmiles,

Greetings from the Roku Community!

We're glad to assist you with your problem of enabling captions when streaming Paramount+. Please be advised that closed captions are not visible until activated. For some service providers, closed captions are activated from within the channel. The closed captioning settings available on your Roku streaming device do not affect the content from these service providers. Closed captions are available only when the service provider (e.g., Netflix, The Roku Channel, or Paramount+) includes them with their content. Check with the service provider for information about the availability of closed captions. For more details, please check out this support article on how to enable closed captioning.

We hope this helps.

Kind regards,

Eunice