Channels & viewing

[Johnnxi]

I have a Roku 3600 X device and when I connect with Prime it takes me to prime.com. My account is with prime.ca  Is there any way that I can change Rocco so that when I select prime it goes to Prime.ca instead of the US version.

Thanks in advance, John A

[RokuERey]

Hi @Johnnxi,

Warm greetings from the Roku Community!

Just wanted to say thank you for reaching out to us regarding this issue and that we would be interested in learning more about it.

Would you be able to elaborate a little bit more on this issue for us? Do you observe any error messages whenever you make an attempt to access it?

If possible, could you share with us a screenshot of the issue you're seeing? It would be helpful if we could get a better look at it.

We'll be anticipating your update.

Regards,

Rey

[Johnnxi]

I thought someone on a thread "Re: Why does Roku pretend to have tech support? It does NOTHING." Would have a better chance answering my question and they did. Unfortunately although initially I thought their answer was good it failed to solve the issue. For more information I would suggest following that thread at    https://community.roku.com/t5/Account-payments-subscriptions/Why-does-Roku-pretend-to-have-tech-supp...