Channels & viewing

[OkieInCO]

I can't find a podcast option on the Amazon Music channel. Have they made it available for Roku, or can the Amazon podcast library be found somewhere else?

[dmwms]

I cannot find an option for Amazon Music Unlimited podcast on ROKU either.  

[Anonymous]

Hi @dmwms

I'm sorry to hear that you're having trouble finding the Amazon Music Unlimited podcast on your Roku device. It's possible that the Amazon Music Unlimited podcast may not be available on the Roku platform at this time.

To make sure, you can try the following steps:

• Open the Roku home screen and navigate to the Roku Channel Store.
• Use the search function to look for the Amazon Music channel.
• Install the Amazon Music channel and launch it on your Roku device.
• Look for the podcast section on the Amazon Music channel.

If you don't see the podcast section or the Amazon Music channel on the Roku Channel Store, it's likely that Amazon Music is not currently available on Roku devices.

Alternatively, you could try accessing the Amazon Music Unlimited podcast from a different device that supports it, such as a smartphone, tablet, or computer.

We hope it helps!


Warm regards,
Lianna

[Beccajo2285]

Or instead of sorry, maybe it’s not available at this time ROKU could resolve the issue for their PAYING CUSTOMERS. 
I’m sorry not available is just another way of saying to bad you pay is for our services but we aren’t even going to try to satisfy your request. 

[Patty1515]

RokuLianna, why not? Whose fault is it podcasts are not available on Amazon Music, Amazon or Roku? Something needs to be fixed. I don't care who does it, just so someone does. 

[RRTahoe]

Apparently Amazon Music podcasts are not available on Amazon Fire Stick or other Amazon Fire TV devices. Looks like Amazon doesn’t support Amazon Music podcasts on TV apps. It looks like you have to use your phone or other device and connect to a Bluetooth speaker if needed including an Echo device. However, you can use the TuneIn app on Roku that does have podcasts and has most of the popular ones out there. The TuneIn app is free even though they offer a subscription premium service. 

[TONYAPENNINGTON]

The issue is not that we can't get the Amazon Music App.  The podcast listening option is not available on the Amazon Music App on Roku TVs. Why? I'm about to pack up this t v and take it back. I know I used to listen to podcast on my roku t v. I would like the feature back please.

[RokuERey · Accepted solution]

Hi @TONYAPENNINGTON,

Thanks for reaching us here in the Roku Community!

We absolutely understand where you're coming from with the Amazon Music issue. It's important to know that most of the channels on Roku are managed directly by the channel providers. They handle everything from features to updates. It would be best to get in touch with the channel support team for some extra help.

You can contact them here directly at Contact Us | Amazon Music.

Let us know if there's any support we can further assist you.

Regards,
Rey

[OkieInCO]

This was the reply from Amazon Music:

Hello, Mrinal here from the Amazon Digital Team. This is regarding your issue with your podcasts on your Roku. I am really sorry for the inconvenience you have been facing with this issue. I checked for the details of this issue of yours. However, after checking the details I see that Amazon Music podcasts are available on the following: iOS Android Echo devices Web A growing list of Alexa-enabled devices. It's possible that the Amazon Music Unlimited podcast may not be available on the Roku platform at this time. To make sure, you can try the following steps: Open the Roku home screen and navigate to the Roku Channel Store. Use the search function to look for the Amazon Music channel. Install the Amazon Music channel and launch it on your Roku device. Look for the podcast section on the Amazon Music channel. If you don't see the podcast section or the Amazon Music channel on the Roku Channel Store, it's likely that Amazon Music is not currently available on Roku devices. If the issue still persists, there is an alternative option. You can use the internet browser on your Roku Stick then log into Amazon Music to get the podcast instead of the application. I also request you to please contact us over a live medium as in through a call or chat medium, so that we can get the better details of your issue on the go and help you with the best and real time resolution for your issue. Thank you for your time, patience and understanding in this case. If you need additional assistance or have further questions,to contact us via phone: http://www.amazon.com/clicktocall To contact us via chat: http://www.amazon.com/clicktochat Thank you for contacting amazon. Have a great day!

We'd appreciate your feedback. Please use the buttons below to vote about your experience today.

Warmest regards, Amazon Music

So, it looks like Amazon Podcasts just aren't available via Roku. A feature request, I guess?