Channels & viewing

[hubbysjewel]

I have a Ultra 4800R and a Ultra 4800X they were working fine now it is extremely slow or some channels like Roku TV won't even bring up the guide, says "information unavailable" .

My internet is working great, I have tried on wired and wireless connections, unplugged the connections and power cord re-hooked everything back up and still working extremely slow or says information unavailable and won't work.

[renojim]

Have you restarted all your network equipment (modem/gateway/router) even if everything else is "working great"?

[hubbysjewel]

Yes, I restarted my network equipment and it didn't change anything, Roku is still very slow  and Roku TV still says information unavailable.

[renojim]

Hmm... two devices acting up points to something about the network.  Did anything change recently?  You could try to connect to your phone's hotspot, if possible, to see if anything changes.