I spoke with a rep at NOGGIN (since this was where my issue was), and she told me that I can cancel my subscription through the ROKU Channel itself, and get the NOGGIN subscription "independently". What I did was go to the home screen and searched for "NOGGIN" (She told me which one to look for) and sign up for the free trial, and then it would be my choice to continue after the trial was over. I canceled NOGGIN through the ROKU Channel website. So what I'm thinking is that you can cancel your subscription of whatever app is giving you the problem.....Acorn tv, Britbox, Starz, AMC+....cancel it through the ROKU Channel.....and then you can search for whichever one you want, on your home screen, either sign up for the free trial if its available, or just sign up for a new subscription. OTHERWISE....I was given a phone number to call and address the problem to ROKU-and I did a google search to make sure the number wasn't based out of India.....(its not) lol The number is 816-272-8106. I truly hope this will help those of you experiencing the same issues I had!
