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Hi @Kcinou,
Welcome to the Roku Community!
We understand that you are having difficulty connecting your smartphone and we'll take a closer look and see how we can better isolate this.
It seems like we don't have much information on what exactly you're trying to access. To help you more with choices you can check our support page listed below.
- For screen mirroring with Android devices, you can check it here: How to use screen mirroring with your Android™ or Windows® device
- For IOs devices, you can check it here: How to use AirPlay and HomeKit with your Roku streaming device
I hope this helps and let us know if there's anything else we can help to further assist you with.
All the best,
Rey
Roku Community Moderator

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Hi @Kcinou,
Welcome to the Roku Community!
We understand that you are having difficulty connecting your smartphone and we'll take a closer look and see how we can better isolate this.
It seems like we don't have much information on what exactly you're trying to access. To help you more with choices you can check our support page listed below.
- For screen mirroring with Android devices, you can check it here: How to use screen mirroring with your Android™ or Windows® device
- For IOs devices, you can check it here: How to use AirPlay and HomeKit with your Roku streaming device
I hope this helps and let us know if there's anything else we can help to further assist you with.
All the best,
Rey
Roku Community Moderator
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Re: Trying to connect My phone. Is it that difficult
@KcinouIf you're having connectivity problems, its likely there is WiFi channel congestion. Hunt for an IOS app similar to WiFi Analyzer for Android. Once installed, check to see how many others are using the same channel, then log into the router and choose a different one. Many routers are set to auto-channel selection though I've always found using a network analyzer more effective. I change channels regularly too
Mill Valley, CA
Jonathan
Roku Ultra 4800R; LG OLED55B7A, ONKYO TX-NR636, Panasonic Blu Ray, Definitive Studio Monitor 450 (L/R), Definitive LCR 2000 (center), Definitive 10" sub-woofer, Definitive surrounds. Motorola MB8600 modem. Asus RT-AX86S WiFi 6 router. Western Digital Power Line network adapters