Hi, @smithW.
Thanks for keeping us posted.
We hope this will be sorted out soon. Feel free to reach out anytime you need help aside from this, or you can create a new post for different concerns.
You may also visit our support website for additional troubleshooting resources. In the meantime, we hope you continue to have a Happy Streaming! 💜
Regards,
Carly
Carly Y.
Roku Community Moderator
