Channels & viewing

[Holger]

The Tagesschau was working fine since yesterday. Out off the blue it shuts off after seconds after starting the channel.

[AvsGunnar]

@Holger 

Seeing similar behavior on this channel/app on my devices.  Similar experience back in May.  (https://community.roku.com/t5/Channels-viewing/The-Tagesschau-channel-will-not-open/td-p/871764/page...)

Their livestreams are working both online https://www.ardmediathek.de/live/Y3JpZDovL2Rhc2Vyc3RlLmRlL3RhZ2Vzc2NoYXUvbGl2ZXN0cmVhbQ and also on their Yotube channel https://www.youtube.com/watch?v=sKGUPRGRCOk.

Likely just needs to addressed by their channel developer like last time. You can try their contacts and see if they have any more info.  https://www.tagesschau.de/kontakt  and also webmaster@tagesschau.de

[Menko]

A few days ago  I experienced this same problem. I followed the described Power settings restart procedure and everything started working normally again.

Now two days later it malfunctioned and acted like before - Tagesschau starts and stops a few seconds into the program!

No idea what's going on???

Help!

M.D. Christoph

St. Peters, MO

[RokuTakashi]

Hi @Menko,

Greetings and welcome to the Roku Community!

Thanks for providing us with this information. We recommend contacting the channel provider's support since this issue is a malfunction directly rooted in the channel itself. Most channels on the Roku platform are managed and administered by the channel provider themselves, thus reaching out to them can address this by having workarounds and an update of the channel on their end.

We hope for your understanding regarding this. 

All the best,
Kash