Channels & viewing

[CHobbs23]

It has been almost one year since Roku claimed they are working on the missing episodes of Doc. Is there an update?

[RokuJohnB]

Hi @CHobbs23,

Warm greetings from the Roku Community!
We will be more than happy to take a closer look at this issue. May we know what channel you are viewing this movie on? (The Roku Channel, Hulu, Amazon Prime Video, etc.)

We'll wait for your response.

Thanks,

John

[CHobbs23]

I tried CW (tv and app), Pureflix,Roku, and Amazon. No luck on any of them. 

[RokuJohnB]

Hi @CHobbs23,

Thank you for the additional information!

Please be aware that we have passed along your information to the appropriate Roku team for further investigation.

If you need anything else, please let us know.

Best regards,

John

[CHobbs23]

According to the forum, this had been an issue for almost a year. It’s time to stop giving it lip service and get the problem resolved.  

[RokuJohnB]

Hi @CHobbs23,

Thanks for keeping us posted!

We're sorry for the inconvenience. Once there is available information, we will make sure to update this community thread.

Your extended patience and understanding are much appreciated.

Kind regards,

John

[CHobbs23]

A year is unacceptable.