Channels & viewing

[HeyItsD42]

My Roku TV won’t open any apps using either the physical remote of the app remote. If I use the app and select the app via the app menu rather than the app remote, then the channel opens. Once the app is open I can then use the remote again.

[RokuERey]

Hi @HeyItsD42,

Thanks for reaching us here in the Roku Community!

We see you're seeing behavior on your remote, and we'd like to learn more about this.

When did you start seeing these changes? Have you tried any troubleshooting and what didn't work? 

Tell us more about this so that we can further assist you.

Regards,

Rey