Thank you for reporting this issue to the Roku Community!
We understand that you are unable to stream the Spectrum channel. We're happy to help. We would recommend the basic troubleshooting sequence below:
- Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
- Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
- Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel
If the issue is persistent, we highly suggest that you contact
Spectrum Support.
We hope this helps. Let us know if you have further inquiries.
All the best,
Janadee
Nadee K.
Roku Community Moderator
