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Rosac1201
Newbie
‎12-21-2023 06:44 AM

Spectrum not working for two days

I have been constantly trying to get the spectrum app playing on my Roku TV. It has been two days. I tried everything from system restart three times I did that deleting the spectrum app and reinstalling it nothing has worked. Is there someone in support for Roku that I can actually speak to because this is frustrating it plays in the living room on my friends TV, but not on mine in my bedroom 

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RokuArjiemar
Community Moderator
Community Moderator
‎12-24-2023 03:12 PM

Re: Spectrum not working for two days

Hello! @Rosac1201,

A friendly welcome from the Roku Community!

We appreciate you reaching out to us. We're pleased to assist.

  • Does the issue occur on only this channel, multiple channels, or all channels?
  • Does this occur during TV show/movie playback, ads, etc.?
  • A specific movie or TV show (season and episode) is an example where the issue occurs.
  • If possible, provide a video and picture of the issue.

Please ensure your Roku device is up-to-date by navigating to Settings > System> Software Update > Check Now.

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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