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Sss23
Reel Rookie

Spectrum app not working RLP-1006

I have tried turning on and off internet and ROKU, unplugged both etc. 

I keep getting the RLP-1006 error. 
no spectrum channels work. 

from what I can decipher, this is a Roku issue not spectrum. 

I can access the spectrum app on my phone with no problems. 

 

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3 REPLIES 3
Shelalala
Newbie

Re: Spectrum app not working RLP-1006

Having the same issue. No local stations work. I have reset, unplugged, restarted, deleted and reinstalled and it still doesn't work. Switched to Roku so I wouldn't have these issues. Roku blames spectrum, spectrum blames Roku. At a loss. 

renojim
Community Streaming Expert

Re: Spectrum app not working RLP-1006

@Sss23and @Shelalala , have you restarted all of your Spectrum equipment (gateway/modem/router)?  It's a Spectrum issue.

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Sss23
Reel Rookie

Re: Spectrum app not working RLP-1006

I have shut down/restarted/rebooted/unplugged, etc. 

 

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