Channels & viewing

[mdsurvey]

Its 7:46 am and all 3 of my TV's with ROKU device will not load Spectrum TV app. Internet is fine and bill is paid. Roku screen comes up and says the "Spectrum App is not available for purchase on Roku at this time and hope to make it available soon." Are they having another battle between #Spectrum and Roku

[Sailcharlotte]

Was this ever resolved?  My Roku started this today. I have two and both have the same error. I have tried the following:

I have completed the following steps. 
1.  Removed the app
2.  Restarted the Roku through the system
3.  Rebooted my router and modem
4. Restarted the Roku
5.  Reinstalled the app

This Did not work.

[CelticsFan]

You should be asking Spectrum. Not Roku. 

[CelticsFan]

@Sailcharlotte  Ask Spectrum. It is there channel

[_amandadolan]

I Am having the same issue, but spectrum app says there is an outage, so hopefully that is what is causing the problem 🤷🏻‍♀️ 

[DBDukes]

@Sailcharlotte 

Other users have reported an issue at Spectrum of which they are aware and are said to be working the issue.

[ToniNichole117]

Mine goes in and out all the time… I have to remove then reinstall and sign in again and that works. But it is frustrating to have to do that once a week

[LFloyd1976]

Mine stop working overnight. I been using Spectrum Tv app via Roku for about 2 years and all of the sudden the app no longer work on any of my tv's. I keep getting the message "Spectrum tv cannot be purchased on Roku at this time". I've done everything I can think of including details in this thread. I've check for system update, remove channel rebooted the device and added channel back and still get the same message. 

[CelticsFan]

This is not a Roku issue

https://downdetector.com/status/spectrum/

[LFloyd1976]

At this point, I'm very dissatisfied as a customer. It seems like both Roku and Spectrum pointing the fingers at each other and as the customer is getting the short end of the stick. Someone needs to figure out what's going on instead on just telling us its Spectrum or its Roku. Somebody needs to fix this. Signed a very disappointing customer.