Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Michael_D
Newbie

Re: Spectrum TV App - Missing Channels

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I just went thru this with new Roku TCL TV that worked fine for 5 months then all of a sudden dropped 75% of Spectrum channels.  On call with Roku for an hour try everything they suggested to no avail. 

Today I read up on issue and people suggest disconnecting router and modem and rebooting both.  WELL THAT WORKED!  Why didn’t Roku or Spectrum suggest that?!

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swilmet
Reel Rookie

Re: Spectrum TV App - Missing Channels

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I don't have the Spectrum app showing up at all on my ROKU

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swilmet
Reel Rookie

Re: Spectrum TV App not on ROKU at all

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No Spectrum app appears on ROKU

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renojim
Community Streaming Expert

Re: Spectrum TV App not on ROKU at all

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@swilmet, what;s the model number of your Roku device that's displayed under Settings->System->About?  If it doesn't show up when you search the "Streaming Store", it may not be compatible with your Roku device.  Here's a link to it in the online channel store:

https://channelstore.roku.com/details/99564b2547ed970e603a8a2624804263/spectrum-tv

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