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Someone else’s Disney plus account stuck in my Roku

Nothing works to remove the other log-in on the Disney app.  I have my log-in on one device and the intruder on the other device.  How do I remove the unwanted log-in?  I have asked before, a few time times, and never received a response or help

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Community Moderator
Community Moderator

Re: Someone else’s Disney plus account stuck in my Roku

Hi @kramlarbac,

Thank you for posting here in the Roku Community! 

We would like to know if your Roku device is linked to your account. You can check by going to  Settings> System> System> About. In addition, have you tried logging out of Disney+ by navigating to the left hand within Disney+ > Setting > Log Out.

Feel free to give us an update on how it goes. 



Anjelie A.
Roku Community Moderator
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