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peteski
Newbie

Series that have multiple seasons

I have been watching the Canadian series Heartland thru 14 seasons.  Now for the 15th and 16th seasons, Roku wants me to go to a paid channel.  What's going on??   I thought, when I purchased my Hisense/Roku TV, I could watch a whole series that was free.  Is this a rip-off or what?

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1 REPLY 1
RokuCarly
Community Moderator
Community Moderator

Re: Series that have multiple seasons

A warm welcome here in the Roku Community, @peteski!

We appreciate you reaching out for support. No worries! We're here to find you the best resolution possible.

In this case, may we first know on what specific channel you are accessing the Heartland series for free? In addition, would you mind providing us with a screenshot/photo of the series you are referring to? If you are unable to, a description of the series would be great. 

We'll be looking forward to your response as we are more than eager to provide you with an accurate resolution. We'll be waiting!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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