Channels & viewing

[trace2420]

When selecting a channel I get a screen with a chart of choices that say;  

Sort By;

CHANNEL NUMBER

NETWORK NAME

ALL CHANNELS

RECENT CHANNEL

ETC. ETC.

Instead of going to the channel I selected off the guide.

[trace2420]

No

[RokuERey]

Hi @trace2420,

Thanks for making your first post here in the Roku Community!

We'd like to be of support with this playback issue going on. This should't the behavior when accessing Live TV. Sometimes a system restart will help. We would recommend to follow the steps below.

System restart your device

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select System.
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart.

We hope this helps!

All the best,
Rey