Channels & viewing

[oldinga]

We have been watching the entire Bones series and when we tried to watch the very last episode Season 12 Episode 12 "The End in the End" that wasn't what was streamed.  Even though that was the title presented the episode that was actually streamed was Season 8 Episode 12 "The Corpse in the Canopy".  Needless to say that was very annoying, and we had to go and find the final episode on DirectTV Streaming and pay $2.99 to watch it.

[RokuCarly]

Hi @oldinga,

A warm welcome here at the Roku Community!

We appreciate you for bringing this to our attention and for explaining your concern precisely. We apologize for the inconvenience this may have caused you. No worries, we'd be more than willing to take a closer look at your concern and further investigate this. 

Could you please clarify on which app/channel are you trying to stream the series Bones when you've learned that Season 12, Episode 12 of it was displayed the wrong content? In addition, would you mind sending us a photo or video for reference? 

With further information from you, we'll be able to provide you with an accurate resolution. We'll be looking forward to your response as we are committed to finding a solution to your concerns. 

Thanks,
Carly