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Scrolling is going mad on the news sites!

I'm seeing the problem on the news channels. There is a main window on all of them where live news is being reported. Below that are news reports from the past 24 hours, and you are supposed to be able to click the down arrow, then right and left to select the specific news story you want to see. The problem is that as soon as you click that down arrow, the scrolling goes out of control: it's a runaway train to the bottom of the page, the least pertinent story in the news feed. If you click "up" again it's an express to the top, the live news feed. You can't see anything in between.

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Community Streaming Expert

Re: Scrolling is going mad on the news sites!


You may have received an update to your Roku software, and you just need to restart your Roku. [Note: If you have a Roku TV with "Fast TV Start" enabled, turning it off/on just puts it in/out of a standby mode and does not give you a full restart.]

Depending on your Roku model you'll find the "System restart" option under "Settings > System > Power" or if you don't have a "Power" option, under "Settings > System".

If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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