Channels & viewing

[galacticthunder]

I had the 33% load problem after the Plex app had updated on Roku.

I found, at least for me, some settings had changed on all my Roku's.

When I went into the app settings and turned ON "Allow MPEG2", I was then able to stream to my Roku.

However, I can't get my Blu-Rays to play anymore (they used to before the new app, now those are stuck at 33%). Not sure what to do to get those to play, as I didn't have a problem before. Any ideas? 

Thanks in advance.

[RokuNimfa-C]

Hello @galacticthunder, 

Thanks for reaching out to the Roku Community. 

We appreciate your efforts in finding a solution to the issue you encountered with the updated Plex app on Roku. Regarding the issue with your Blu-Ray player, we suggest that you try resetting the player and Roku device, then set it up again with your TV. This may resolve any compatibility issues. 

If the issue persists, keep us posted on what you find out and any additional information you may have for our support team to look into this further. 


Regards, 
Nimfa

[Lehose]

This got things working for me. Thanks!

[Wta]

I have the same issue with a Roku / Plex getting stuck at 33%   This video is coming from a Plex Server running on a Synology NAS solution (everything has been updated to the latest release)

When I play the same video on the Plex app on the smart TV, it plays with no problem

When I play the same video on the Plex app on my iPad, it plays with no problem

When I play the same video on a web browser, it plays with no problem.