Channels & viewing

[BipolarGirl48 · Accepted solution]

Had same issue you have to change sling password not sure why but I changed mine and worked perfectly. 

[Nocomcast1]

Thanks for your help. Yes- I did double check this after not doing so the first few times.

It wouldn't be the first time I mixed up 00 or oo. I forgot to mention that my new 65" LG

is not using Roku, maybe that's why I'm not having a problem with this one. Thanks again!

[Nocomcast1]

I know it is a year later, it's now 03/20/24, but if u still have a Sling the phone  number is 1-888-309-0838.

A real human being will answer the phone- there was a 9 minute wait.

[Nocomcast1]

It's now a year later and this problem with Sling is still happening, there are no more valid excuses.

Someone has to be responsible for this debacle - firing and replacement is best.

[RokuJanadeeK · Accepted solution]

Hi Community users!

Thank you for reporting this issue to the Roku Community!

We understand that you are having issues with the Sling channel. We're happy to help.
Could you give the basic troubleshooting sequence below a try?

1. Remove the channel: navigate to your Home screen, move to the right, highlight the app, press Star*, then select Remove channel
2. Perform a system reboot: navigate to your Home, select Settings > System > Power (skip if unavailable) > System restart
3. Re-install the channel: navigate to your Home, scroll and select Store, look for the app, then press Add channel

If the issue persists, we highly suggest that you contact their support, as this issue may be specific to them and may require an update. They are also the best ones to help with your login credential issues with their channel.

We hope this gets sorted out soon. Let us know if you have further inquiries.

All the best,
Janadee