I just got a new roku ultra 4800x and setup with hdcp 2.2 connection at 4k 60hz and it plays ALL other apps such as netflix, amazon prime, vudu and others in 4k except for Disney plus. Best I get with disney is HD
I found some articles from 4+ months ago about it not working. Is this something that is being fixed? Roku and disney just point their fingers at each other. This was the only reason I bought the roku was to get disney in 4k as i already had access to the other apps through other devices.
Roku support wants me to talk to disney, disney points me back to roku support. It is poor customer service to put the customer in the middle of a software engineering problem that should be hashed out between the roku and disney software engineers.