Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Roku still not working as of 3:45am EST - channels will not load with remote.

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My Roku is still not working

I've been trying to find out if they have gotten the Roku outage fixed yet ? My Roku is still down does anyone know how much longer it's going to be ? Before I can start watching my Tv ? It's been almost 3 hrs now since my my Tv stopped working

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Reel Rookie

The Roku channel not letting me save

I'm clicking on save to save a movie to my save list and the button is not working 

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Reel Rookie

Roku not finding wireless network!

my Roku has been working totally fine until today. It is not “finding” my wireless network. I’ve tried to restart everything and I’m still not able to get my Roku to connect to the wifi. Pls help! 

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Community Streaming Expert

Re: Roku not finding wireless network!


What is your Roku model number from Settings/System/About?

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102


Not resolved, midnight PT time

4-28-24 almost midnight PT. Disappointed that it is taking so long. Missed the end of an engaging drama.

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Re: Roku still not working as of 3:45am EST - channels will not load with remote.

My whole Home page is buggy and displays sporadically.  I like how this topic was closed as "solved" by Roku support yesterday. 

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Reel Rookie

Need Help with Roku Device Connectivity

Hello there,

I recently purchased a Roku device and I am having trouble connecting it to my TV and home network. I have followed all the instructions in the setup guide, but I keep getting an error message saying Unable to connect to network. I have double-checked my network settings and everything seems to be correct.

I have also tried restarting both my Roku device and my router multiple times, but the issue persists. I have even tried connecting to a different network, but the problem remains the same.

I have searched online for solutions and tried a few troubleshooting steps suggested by other users, such as resetting my network settings on the Roku device and ensuring that my router firmware is up to date. However, none of these steps have resolved the issue.

Also, I have gone through this post: which definitely helped me out a lot.

I am not sure what else to try at this point. Has anyone else experienced a similar issue with their Roku device? If so How it could be resolved?

Thank you in advance for your help and assistance.


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Binge Watcher

Re: Roku still not working as of 3:45am EST - channels will not load with remote.

I was having this prob but just unplugged and plugged back in and it solved it. However i have been having yet Another issue with the live tv guide that i already posted about. Roku is always tweaking stuff with updates and this time it causes the guide to list the channels Out of numerical order(and yes I have it on All Channels)=Strange...Roku, please stop screwing around and fix this issue(and for Gods Sake, if it Aint Broke-dont Fix it or 'Tweak It')!!!...

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Is Roku live streaming down

App is still not live streaming

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