I have a Roku Express plugged into a Sony Smart TV. Usually my home screen menu includes "what to watch" and "featured free," but periodically those two categories disappear. Last time it happened I did a software update, and the time before that I did a reset, and that helped. This time neither one is helping and those two categories are just gone.
Why does this keep happening???!! How do I get it to stop, and how do I get those categories back?