Channels & viewing

[fuku2]

BS roku is doing the exact same with me, I add a channel it works, next time I use it gone. This happens to many channels, not just 1 and I am in the US. This happens on all 3 of my roku devices. 

[RokuJechealR]

Hi @fuku2,

A warm welcome here in the Roku Community!

We're sorry for the inconvenience that it has caused you. Could you give us more details about the issue to assist you regarding your concern? Are there any recent changes on your Roku device, perhaps in the setup or settings, that might cause the problem? In addition, please specify the exact steps you are taking to reproduce this issue so we can investigate further.

With more detailed information, we will be able to assist you further.

All the best,

Chel

[makaiguy]

In 10 years or so of using Rokus I have never had this happen.

Channels are attached to Roku ACCOUNTS, not Roku DEVICES.   Add/Remove a channel on one Roku, and you Add/Remove on all Rokus linked to that same Roku account.

Are there other people using your Rokus that might be removing these channels?

[fuku2]

No recent changes. This has been happening for a long time. It was so frustrating. I threw them in a drawer, but the current situation has me needing to use one. no one else has access to my account, but me.