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kostas44
Newbie

Roku express doesn't support Disney+ in Greece while is available, why?

When it will be available, anyone knows?

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2 REPLIES 2
RokuKariza-D
Retired Moderator

Re: Roku express doesn't support Disney+ in Greece while is available, why?

Hi @kostas44

Thanks for the post.

We currently do not have any information on when Disney Plus will be available in Roku Greece. Feel free to check our blog for the latest news and upcoming updates. 


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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makaiguy
Community Streaming Expert

Re: Roku express doesn't support Disney+ in Greece while is available, why?

@kostas44

Channel apps on Roku are created, provided and maintained by the channel services themselves. Roku just provides the platform on which they are run.

Channel services may restrict their areas of availability due to regional licensing restrictions for the content they provide, infrastructure limitations on where they can do business, or other concerns.

When a service submits a Roku-compatible version of its channel app to Roku, it is given a checklist of the geographical regions officially supported by Roku and must specify in which of those regions its service is to be available. There also is a "Rest of World" option that may be selected to instruct Roku to make the app available even in areas not specifically supported by Roku. Roku honors these choices and will only make the channel app available where specifically authorized by the service provider.

If a particular channel is available in your region via other platforms but not on Roku, then it's likely the channel has not authorized Roku to enable it in your region. I would suggest you contact the channel about this directly. Don't be surprised the front line people know nothing beyond the content of their own press releases and do not understand that Roku is following the restrictions placed by their own service when their app was submitted to Roku.  Your contact may prompt them to fix the situation.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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