Forum Discussion

sands123's avatar
sands123
Newbie
9 months ago

Roku channel unavailable on only 1 stick,

We've snowbirded to the US from Canada for the winter. Brought two of my Roku sticks with me, and connected them to my router, that VPN's to Canada. On one stick I can view the RokuChannel service, and the channels with no problem. The other stick keeps saying that channels are not found. I tried reinstalling the RokuChannel service, but no luck. Messages say "Currently Unavailable"

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert

    VPNs and Roku devices are a no-go and can't be discussed here (Community Guidelines).  Using a Roku device that was set up in one country in a different country is also problematic.  The real solution is to have multiple Roku accounts (one for each country) and and multiple Roku devices linked to those accounts or one Roku device that you factory reset when you travel and link to the appropriate Roku account.  Your Roku account is attached to your location when you set up the account and can't be changed.