Channels & viewing

[ldogg1981]

I searched "Beetlejuice" on my phones Roku app. The results show it is free to watch on the Roku channel. When I click this option the Roku channel opens on my TV and the only watch option is to watch with a Max subscription. Why is the Roku app giving false information?

[RokuTakashi]

Hi, @ldogg1981 

Thanks for posting, and welcome to the Roku Community.

We appreciate you bringing this matter to our attention. We have conducted a thorough review of the content and verified the information provided. Please be advised that your concern has been forwarded to the appropriate Roku team for further investigation. We will ensure that we provide an update in this thread once the team communicates additional developments.

We hope for your patience and understanding in the meantime.

Best wishes,
Kash

[ldogg1981]

Looks like there will be no updates. More than a month has passed.