Channels & viewing

[Buck4]

Roku keeps adding Disney and Hulu without my consent. how do I make them stop? Or di I need to use a different platform?

[AvsGunnar · Accepted solution]

@Buck4 

Consider adding a PIN to your Roku account.  Go to online dashboard account at https://www.roku.com/ and under "My Account" set PIN Preferences (require to make purchases and add channels).

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Usually the channels get added by inadvertently pressing the shortcut buttons on remote (look to see if you have both Disney and Hulu shortcuts), possibly a defective remote, or sometimes screensavers that install channels when you are trying to navigate away from them.  Perhaps try a default Roku screensaver if you currently are not.

Settings/Theme/Screensavers   (any screensaver with Roku or Roku Themes as Developer listed is default.)

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Also keep in mind that if you have multiple Roku devices linked to the same account, any channel added or removed from one device will be added or removed from all linked devices.  If you can rule out family members adding these channels, I would look into one of the culprits above, and certainly add the PIN to your account.