Channels & viewing

[jrschlieper]

Will be watch a show and the sound just gets very vey loud all at once.  Have to go back to Roku menu and then select the channel again. Then its fine.

[RokuERey]

Hi @jrschlieper,

Welcome to the Roku Community!

We want to help with the playback problem. Can you let us know if it's just one channel or multiple channels that are affected? Also, can you tell us how we can recreate the issue?

In addition to the troubleshooting steps you've tried, we recommend checking the additional troubleshooting provided by our support page here: How to resolve a channel playback issue.

Let us know more about this, and we'll further zoom in on it.

Thanks,
Rey