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markgeorg1234
Streaming Star
‎01-10-2024 05:04 AM

Roku Media Player no longer finds media

I’m having the issue where it only sees a few video files. It says I have 62 videos however when I click on the folder with the 62 files, it only shows 8 videos. I’ve rebooted router and my WMP. What can I do?

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RokuEuniceL
Community Moderator
Community Moderator
‎01-10-2024 06:59 AM

Re: Roku Media Player no longer finds media

Hi @markgeorg1234,

Thanks for letting us know about this here in the Roku Community!

We'll be glad to assist you with your streaming problem with Roku Media Player. Kindly try removing the app, restarting the system, and reinstalling it again to see if it fixes the issue. For more detailed troubleshooting steps, please check out this support article here.

Let us know how it goes, and we'll be glad to further assist you.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
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