Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Community Moderator
Community Moderator

Re: Roku Live TV streaming not working

Hi @MurrayR2,

Thanks for posting here in the Roku Community!

We apologize for any inconvenience that this may have caused you. May we know which region you are currently located in? Are you using a VPN?

We'll be waiting for your response.

Kind regards,                                                                                                                                    Eunice

Eunice L.
Roku Community Moderator
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Re: Roku Live TV streaming not working

The info you requested and said would generate a ticket:

Model: RTRU6528-B-CA

Serial: YN00Y8048712

Device ID: 0L506Y048712

Software: 12.5.5   Build 4174-AM

Its for the Roku channel and only the roku channel. Please respond with a ticket number, and an ETA of the fix.

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