Channels & viewing

[RokuTakashi]

Hi, @Halaqah 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for sharing with us your concern regarding streaming on The Roku Channel that will not play content, and we'd like to gather more information for us to help.

For us to understand your concern further, can you please provide the details below:

• What specific Roku device you are using?
• Where are you currently located?
• Are you using a virtual private network?

With more details, our team can assist you further.

Thanks,
Kash

[Halaqah]

In South Africa

and no device is working

Not the Express

not the 4k Stick

none of them

[Halaqah]

Not using a VPN

[renojim]

@Halaqah, Roku doesn't support South Africa.  Some apps may work, but "The Roku Channel" will not.

[RokuTakashi]

Thanks for keeping us posted, @Halaqah 

Roku is not currently supported in South Africa, and being in an unsupported region means that most channels and The Roku Channel content will not work.

Roku is only available in the following regions: 

• North America: Canada and the United States
• Europe: France, Germany, Ireland, and the United Kingdom
• Latin America: Argentina, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, and Peru
• Asia Pacific: Australia

In addition, our team will take note of your current region as we aim to bring the Roku streaming platform worldwide.

We hope for your understanding in this matter.

Thanks,
Kash