I subscribed and paid for the This Old House premium subscription from the Roku Channel to get commercial-free access to all episodes. After streaming the first episode commercial-free, now it keeps playing commercials in the middle of each episode! What do I need to do to eliminate the commercials?!?
Thanks for the inquiry.
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny
Thanks for the inquiry.
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny
Same here.
I am having the same issue starting yesterday. Contacted (through chat) support and the person did not have a clue. I have cancelled my Premium subscription and suggest everyone do the same.
ROKU channel IT and support personnel are generally useless.