Channels & viewing

[Mfriscia]

My Roku Home Screen is fine and so are the landing pages for Netflix, Hulu,etc. I can select a program to watch but when it starts the screen is black but with sound. Is there a fix?

[RokuCarly]

Welcome to the Roku Community, @Mfriscia!

Thanks for reaching out. We'd be happy to suggest some troubleshooting steps to help you get back on streaming. 

Kindly try rebooting your Roku device's system to see if this makes any difference. To do so, navigate to your Home screen. Scroll up or down to select Settings > System > Power (skip if unavailable) > System restart. 

Let us know how it goes and we'll go from there.

Best regards,
Carly