Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Chucking
Newbie

Re: Roku uninstall of youtube

I have done all of these steps and my son can still access YouTube by using the voice search. It automatically opens YouTube even though the app has been removed.

0 Kudos
2 REPLIES 2
RokuTakashi
Community Moderator
Community Moderator

Re: Roku uninstall of youtube

Hi, @Chucking

Extending a hearty welcome here in the Roku Community.

We appreciate you for sharing this information with us, and we'd be more than glad to assist. We understand that this is an unusual occurrence with the Roku device, and we'll provide a troubleshooting step to resolve this issue. Kindly perform a system restart by navigating to Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
Once you've performed this, kindly check if you're able to see the same issue occur.

Let us know.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
0 Kudos
makaiguy
Community Streaming Expert

Re: Roku uninstall of youtube

Chucking-

When you tell it to load a channel app that is not installed, it pops up a screen asking if you want to install it, which of course your son then does.

If you log into your account at https://my.roku.com you can create or reset a PIN value. You can then choose when the PIN is to be required, such as before it will allow any subscription or purchase to be made to your account, or before it will install a channel 

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.