Channels & viewing

[Spencerd]

I have 2 Roku boxes one will allow me to watch live motogp the othe says incorrect login details I have uninstalled the app and all cables from boxes but no different when I try to register the account again on the app it details already registered but still won’t allow me to login. It also works on phone and web with same login details 

regrds Spencer 

[RokuMary-F]

Hi @Spencerd,

Thanks for your first post in the Roku Community!

We understand that you are facing an issue with accessing the MotoGP channel.

Please be advised Roku doesn't manage channel logins or authentication. That is handled directly by the channel publisher. It's best to reach out to the MotoGP channel directly to get the channel going on your Roku. They can resolve the error you are having with the channel login.

Please let us know if there are other related issues that we can further take a look at.


Best regards,
Mary