Channels & viewing

[Ash1991]

My daughter started watching Monster House this morning on Roku Channel and it was in English she tried to finish watching it this evening but it was only in Spanish. We made sure our language default is English and tried to change the audio track but it was locked on Spanish. We also restarted Roku and the movie nothing worked. How do we fix this issue in the future?

[jbarryweb]

Also having this problem on my end. I think the English track disappeared.

[RokuRiamie-D]

Hi @Ash1991 @jbarryweb,

Thank you for posting in the Roku Community!

We get that you are only getting Spanish-language when watching Monster House content on the Roku channel instead of English-language. We also appreciate you trying some troubleshooting process to fix the issue. No worries we are here to assist you with this.

We have coordinate this with our Roku appropriate team for review. We appreciate your patience and cooperation during this process. If there’s anything else you’d like to address, please don’t hesitate to let us know.

Regards,
Riamie

[andyross]

You can hit the asterisk key in the show, and check the audio option list. Maybe English will be listed there, but it's defaulting to Spanish.

I once had a similar issue with Freevee, where it would default to German (Deutsch).