Hi, @Da65
It's always great to see new users around here in the Roku Community.
We acknowledge the issue you've shared here with us, and we'd like to gather additional information for us to understand the issue better. Could you please provide the following information below:
- Roku device you are having issues with?
- Does this happen with Disney Plus only or are other channels affected?
- Are you receiving any error codes or messages? If so, could you please provide an image?
With more details, we'll be able to further assess the issue you're having.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
