Channels & viewing

[Beach3045]

Since about two months ago I can no longer  get NBC live on ROKU through Verizon FIOS. Can only get day old NBC content. Other channels are streaming live fine. I have removed app, turned off router and restarted router, and restarted ROKU, and added NBC app back and still cannot get live NBC content on ROKU using Verizon. ROKU does not give me a link code.

[RokuJohnB]

Hi @Beach3045,

Greetings from the Roku Community!
After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.

If you need anything else, please keep us posted.

All the best,

John