Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Davi47
Newbie

Purchasing movies on Vudu

I keep getting "lack of funds" every time I try to purchase movies on vudu. I have money on the card I use but it won't allow me to purchase.

1 REPLY 1
AvsGunnar
Community Streaming Expert

Re: Purchasing movies on Vudu

@Davi47 

From Vudu's support (https://support.vudu.com/en_us/what-forms-of-payment-are-accepted-at-vudu-rkBUeDI0v)

----

What forms of payment are accepted at Vudu?

We accept all of the following forms of payment:

Credit (Visa, MasterCard, American Express, Discover)
Visa or MasterCard debit cards
PayPal
Vudu or FandangoNow gift cards
Walmart branded gift cards are no longer accepted.

On 12/31/2020, payments using credit cards from Walmart.com accounts will no longer be supported. Customers using Walmart accounts to login can add a payment method directly on vudu.com.

Please note your debit card limits or overdraft policy before adding it as a payment method, Vudu is not responsible for any incurred fees. Watching free movies does not require a payment method on file.

-----

If the above is all met, then maybe try verifying that your Roku device is indeed linked to the card (as form of payment method) in your online Roku account. (https://my.roku.com/account).

Alternatively, you could go to the Vudu website, create a username and then pay directly at website.  Then login to Vudo on your Roku device and see if you can watch the movie.  There exists the possibility may be just experiencing an issue with the Roku payment processor currently.

(https://www.vudu.com/content/movies/home)

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.