I have the Netflix app on my Roku Express. Netflix (curse them) discontinued my basic 720p plan and my last payment date to Netflix was June 19. This is supposed to give me viewing capability until July 19th.
The Roku Netflix app gets to a page where I'm supposed to choose and subscribe to a new plan. But it refuses to allow me to view movies even though I've paid for this last month. I can still view movies via a browser but this defeats the purpose of having a Roku.
Hi, @GeorgeRYoung
Thanks for posting, and welcome to the Roku Community.
We understand the concern you have with the Netflix app on your Roku Express not being able to view content as it is supposed to since you've subscribed to their service. For this matter, we recommend performing a troubleshooting step that we'll provide below. Kindly follow the instructions:
Hi, @GeorgeRYoung
Thanks for posting, and welcome to the Roku Community.
We understand the concern you have with the Netflix app on your Roku Express not being able to view content as it is supposed to since you've subscribed to their service. For this matter, we recommend performing a troubleshooting step that we'll provide below. Kindly follow the instructions: