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alenguav
Newbie
‎06-11-2023 08:29 AM

Primevideo app does not allow change of subtitles language

Hi all,

I have been using Primevideo app to watch movies and TV shows, but I am having trouble changing the subtitles language. No matter what I do, the subtitles remain in the default language. I have tried changing the language settings in the app and on my device, but nothing seems to work. Has anyone else experienced this issue? Is there a solution to this problem? I would appreciate any help or advice on this matter.

Thanks.

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makaiguy
Community Streaming Expert
‎06-11-2023 10:51 AM

Re: Primevideo app does not allow change of subtitles language

@alenguav-

It may be the coding of the file on the Prime servers has a problem.  If you give is the particulars of what you are trying to watch, others can see if they get the same thing.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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